Important information about contacting us during the coronavirus outbreak. We’re doing everything to make sure our call centres run smoothly, and are currently operating with a reduced number of customer service advisors. To help us prioritise those most in need, please visit where online help is available. We apologise for any inconvenience this may cause.
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Frequently Asked Questions

What types of debit and credit cards do you accept?

We'll accept the following credit/bank cards:
  • MasterCard
  • Visa (inc Visa Electron)
  • Maestro - Debit
We don't accept:
  • American Express
  • Diners Club
  • Switch
  • Solo
  • Cards attached to foreign bank accounts
  • Non-UK issued card
  • Maestro - prepaid
  • UW Cashback card

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