Important information about contacting us during the coronavirus outbreak. We’re doing everything to make sure our call centres run smoothly, and are currently operating with a reduced number of customer service advisors. To help us prioritise those most in need, please visit uw.co.uk/help where online help is available. We apologise for any inconvenience this may cause.
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Frequently Asked Questions

How do I change my mobile number?

If you'd like to change your mobile number, simply give us a call and we can set this up for you. There's a one-off charge of £20 to change this for you, which'll be added to your next bill.

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