Important information about contacting us during the coronavirus outbreak. We’re doing everything to make sure our call centres run smoothly, and are currently operating with a reduced number of customer service advisors. To help us prioritise those most in need, please visit uw.co.uk/help where online help is available. We apologise for any inconvenience this may cause.
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Frequently Asked Questions

I've damaged my mobile phone what can I do?

If you've damaged your handset, we may be able to repair it, replace it or offer you an upgrade. Please contact us and we'll let you know what options are available to you.

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