£Take the CashBack Challenge

Existing Members

Welcome back!

Member Services

  • Do you need Broadband support? Click here.
  • Have you checked our Frequently Asked Questions? You might find your answer there.
  • If you need to contact us:
  • Call us:

    0333 777 0 777

    From a UW Mobile: 150
    From overseas: +44 20 8955 5557

    Moving home? We can help! Please call us as soon as you know you're moving on:

    0333 777 0 888

    Lines are open
    Line faults - 24 hours a day
    Monday - Friday: 9am - 5.30pm
    Saturday: 9am - 4.30pm

    Calls to 0333 numbers are free from a Utility Warehouse landline, or from any mobile as part of an inclusive call bundle; otherwise they are charged at standard national rates.

  • Email us:

    To send us an email just click here.

    Write to us:

    Member Services
    Utility Warehouse
    Network HQ
    508 Edgware Road
    The Hyde
    London, NW9 5AB

    Where we are

  •  

  • Making a complaint

    We aim to be the Nation's Most Trusted Utility Supplier, so if we've let you down in any way, we'd like to know so that we can put things right. You can find out how to make a complaint here.