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Frequently Asked Questions

What's the Light Bulb Replacement Service?

If you switch all your services (that's energy, phone, broadband and mobile) to our unique Discount Club, you could take advantage of our revolutionary Free Light Bulb Replacement Service, Existing Members can also benefit from this offer, simply contact our Sales team on 0333 777 3 212.

FREE LED light bulbs

We’ll replace all the light bulbs in your home with the latest energy efficient LED bulbs, typically worth £300 - £500 including fitting. The bulbs are bright, light up instantly and are fully dimmable.

FREE expert installation

Our professional team of bulb fitters will install your new LED light bulbs, completely free of charge.

FREE lifetime guarantee

For as long as you keep your services with us, you’ll never need to buy a light bulb again. If a bulb ever needs replacing, we’ll send you a new one in the post – free of charge.

Reduce your electricity bill – FOREVER!

LED bulbs use up to 15 times less electricity than traditional ones. This means a typical household will use around 11% less electricity – FOREVER!

For more information you can download a FAQ fact sheet, or to watch a video explaining how the service works click here

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