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Frequently Asked Questions

Where can I find information on Bill Protector?

Bill Protector is an optional benefit that pays out in the event of accidental death or pays your Utility Warehouse bill if you're unable to work through no fault of your own.

With cover starting from just £2 per month, you can benefit from:

  • £10,000 of accidental death cover
  • Up to six months' payment of your utility bills from us – up to £250 per month – if you're unable to work through no fault of your own (for example, ill health, accident, redundancy, etc.)

Click here to see our Bill Protector Terms and Conditions.

What levels of cover do you offer?
What's included in the cover?
How do I make a claim?
How do I change or cancel my Bill Protector?
Why has my Bill Protector been cancelled?

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