Important information about contacting us during the coronavirus outbreak. We’re currently operating with a reduced number of customer service advisors, many of whom are now working from home. We ask that you hold off trying to contact us for the time being, unless your query is urgent. Click here for more information.
£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

I've forgotten my Clubhouse password, what should I do?

If you’re having problems logging into the Clubhouse, click here and when you click on Log in you'll see a Forgotten your password link.

Once you've filled in your membership number and email address we'll email you a link to reset your password.

If you're still having trouble please contact us and we'll be able to help.

Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.