£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

What's the £200 offer to help me switch?

If you're locked into a Phone, Broadband, Mobile, Energy, or Bolier & Home cover contract, we'll pay up to £200 in Early Termination Fees to help you switch.

If you switch to our Gold Talk or Double Gold bundle, you'll just need to send us copies of your bills showing your Early Termination Fees. We'll then add it as a credit to your account.

Click here to see our Terms and Conditions.

Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.