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Frequently Asked Questions

Can I have a refund of my CashBack card balance?

If you'd like to redeem the funds on your CashBack card, you can do so by spending it at a store, or by withdrawing it from any ATM that supports Mastercard or Visa. There's a £1 charge for each withdrawal.

There's a limit of £250 (or foreign equivalent) per 24 hours.

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