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Frequently Asked Questions

What do I need to do if my CashBack card has expired?

CashBack cards are valid for five years from the date the card is issued. We'll automatically issue you with a new card a few weeks before your card expiry date 

When you receive your new card you'll need to activate it by calling 0333 777 7563. Once your new card has been activated your old card will no longer work. Any existing balance and any fixed or auto top-ups set up on the old card will transfer to the new card.

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