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Frequently Asked Questions

How do I top-up my CashBack card?

There are two ways you can top-up:

  1. In the Clubhouse or on the Member App - you can also change your type of top-up here.
  2. By calling our automated top-up line on 0333 777 7563 - Mastercard CashBack card only

You can choose from:

  • fixed monthly top up - where you can choose a set amount to top-up on the same day of every month; or
  • low balance top up - where every time your card balance reaches a set amount, it automatically tops-up.

Top ups made through the Clubhouse or Clubhouse app are instant.

If you're having trouble topping up your card, please give us a call.

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