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How do I top-up my CashBack card?
There are two ways you can top-up:
- By calling our automated top up line on 0333 777 7563.
- In the Clubhouse or on the Member App - you can also change your type of top-up here,
You can choose from:
- fixed monthly top up - where you can choose a set amount to top-up on the same day of every month; or
- low balance top up - where every time your card balance reaches a set amount, it automatically tops-up.
Or, you can set up a standing order at your bank using our bank details:
Account number: 93836746
Sort Code: 20-00-00
Payment Reference: your eight digit CashBack account number
Topping up using a debit card costs 35p per top-up, and credit card top-ups are charged at 2% of the top-up amount.
Top ups made through the Clubhouse or Clubhouse app are instant, it can take a few working days for a standing order top up to credit your card.
If you're having trouble topping up your card, please give us a call.