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Frequently Asked Questions

Can I change my Economy 7 tariff?

If you don't think you're benefiting from the Economy 7 (two rate) tariff, as you don't use the majority of your electricity at night, we can change this to our General Domestic (single rate) tariff. We won't need to change your meter, as we can just change our system so you are charged for all your usage on the same tariff.

If you'd like to change your tariff, just contact us with both meter readings handy. Any changes will start from the first day of the following month and a one-off £15 charge may apply.

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