£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

Can I change from General Domestic to Economy 7?

If you use lots of electricity at night and you think you'd benefit from the Economy 7 tariff, we can arrange this for you. We'll need to change your meter from a single rate to a two rate meter before we can start billing you on the Economy 7 rates.

If this is something you'd like to do, just contact us and we'll check that you'll benefit from the tariff change. We can then book an appointment for an engineer to change the meter.

Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.