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Frequently Asked Questions

When's my Budget Plan reviewed?

We review your Budget Plan at least once a year and we'll contact you near the time to ask you for an up-to-date meter reading.  We may check your Budget Plan at other stages in the year, just to make sure you're paying the right amount for your usage.

By having a smart meter installed we can set your Budget Plan more accurately using the automatic meter readings it sends us. You can book your smart meter appointment today by clicking here.  

Please contact us if you have any more questions about your Budget Plan.

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