£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

How do I cancel my meter appointment?

So we can make sure that your appointment can be cancelled, please give us at least 48 hours' notice. After this time, you may be charged if the appointment is missed.

Please give us a call on 0333 777 0 777 if you wish to cancel or change an appointment.

Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.