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Frequently Asked Questions

Do you offer a Dual Fuel discount?

If you've got both gas and electricity with us and you've got credit meters, we offer a discount of £26 (including VAT) every year.

The saving is split between your Gas and Electricity and is taken off your daily standing charge, so you won't see the Dual Fuel discount shown separately on your bill.

If you've got one credit meter and one prepayment, you'll get a £13 discount taken off your daily standing charge on your credit meter service.

We don't offer a Dual Fuel discount for members with both gas and electricity on prepayment meters.

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