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Frequently Asked Questions

How does the electricity weekly recovery rate work?

When you top up the electricity meter, it'll check if there's a weekly recovery rate. If there is, this'll first be deducted from your top up.

Weekly repayment towards debt is broken down by the meter into an hourly amount and taken from the credit on the meter at that time.

You'll need to make sure you top up enough credit each week to cover both the weekly repayment and your electricity usage.

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