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Frequently Asked Questions

I think my Feed-In Tariff (FIT) system is faulty, what should I do?

You'll need to contact the manufacturer, distributor or installer who sold the equipment to arrange for any replacement or repairs to your installation's equipment. They'll also need to discuss any claims you may have for any loss of payments.
If you have reason to complain about the installer, or if they've gone bust, you should contact Renewable Energy Consumer Code at or by calling 0207 981 0850.

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