£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

What happens to my Feed-In Tariff (FIT) payments if I move home?

Your solar panels will usually be sold at the same time as your home. When you tell us you've moved, we'll close your account and stop making payments to you.

We'll need to see some documents from the new owner before we can start paying them. Once it's all set up, they'll receive the same tariff that we paid to you.

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.