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Frequently Asked Questions

Why haven't I received Feed-In Tariff (FIT) payments from the date the solar panels were installed?

As soon as you have solar panels installed, you'll want to start receiving payments but there's a few things we need to do first.

Once we've received your application, we'll send you the FIT terms and conditions along with confirmation of your tariff. You'll need to complete and return the tear-off slip included with the letter and send this back to us. We'll then be able to start making payments from the meter reading that you give to us.

If you need any help completing the application, please contact us.

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