Important information about contacting us during the coronavirus outbreak. We’re currently operating with a reduced number of customer service advisors, many of whom are now working from home. We ask that you hold off trying to contact us for the time being, unless your query is urgent. Click here for more information.
£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

What happens to my Feed-In Tariff (FIT) payments if I change suppliers?

When switching to another supplier, you can ask your new company to take on your Feed-In Tariff (FIT) agreement and they'll arrange the rest for you.

If your new supplier doesn't support FIT payments, or you want to keep the FIT scheme with us, you can do that, too. Your tariff and payments will stay the same, whichever supplier pays you.

Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.