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Frequently Asked Questions

What's the Double Gold Fixed Energy Tariff?

Our Double Gold Fixed Energy Tariff v16 is our cheapest available tariff and it means that your unit rates will stay the same until 30 September 2019.

Whether you're a new or existing Member, you can sign up for the tariff if:

  • you have the Double Gold energy package with us
  • you pay your bills by direct debit

If you're a tenant, we'll need to check a few more things with you before we can offer you the tariff. Just contact us if you have any questions or if you'd like to register for this tariff.

If you'd like to go on the tariff, please make a note of your meter readings before you call.

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