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Frequently Asked Questions

What are the exit fees for the Double Gold Fixed Energy Tariff?

If you switch to another supplier, or change to a different tariff before the end date of your Double Gold Fixed Energy Tariff, you'll be charged an exit fee of £25 for each service.

Your end date will depend on which version of the Double Gold Fixed Energy Tariff you're on:

Double Gold Fixed Energy Tariff v3: 31 May 2017
Double Gold Fixed Energy Tariff v4: 30 September 2017
Double Gold Fixed Energy Tariff v5: 31 March 2018
Double Gold Fixed Energy Tariff v6: 31 July 2018
Double Gold Fixed Energy Tariff v7: 31 August 2018
Double Gold Fixed Energy Tariff v8: 30 September 2018
Double Gold Fixed Energy Tariff v9: 31 December 2017
Double Gold Fixed Energy Tariff v10: 31 December 2017
Double Gold Fixed Energy Tariff v11: 31 January 2018
Double Gold Fixed Energy Tariff v12: 28 February 2018
Double Gold Fixed Energy Tariff v13: 31 March 2018
Double Gold Fixed Energy Tariff v14: 30 April 2018
Double Gold Fixed Energy Tariff v15: 31 May 2019
Double Gold Fixed Energy Tariff v16: 30 September 2019

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