£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

My gas or electricity meter is noisy, what should I do?

Occasionally, an Economy 7 electricity meter may make a quick noise when it switches between the day and night registers so, if you hear this, there's no need to worry. Gas meters can also make an occasional noise but this shouldn't be loud enough to cause you any disruption.

If you're ever concerned about the safety of your meter, please just contact us and we'll arrange an appointment for an engineer to check it.

Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.