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How do I top-up my prepayment meter?
You can top up your prepayment meter with a key (electricity) and a card (gas).
Simply take your key/card to any Paypoint, Payzone or Post Office to top up your meter.
- To find your local Paypoint, click here
- To find your local Payzone, click here
- To find your local Post office, click here
When you're back home, you'll need to put the key/card into the meter and this will load the balance.
Just to let you know, there's a door-step scam where criminals use cloned electricity keys to top up credit illegally. This means you'll pay twice, firstly to the criminal and then to your energy supplier. Never buy energy from someone who comes to your door. Energy companies never sell electricity in this way.
If you have any questions about this, please just contact us and we'll run through this with you.