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Frequently Asked Questions

How do I read an electricity dial meter?

Follow these points, to help you read a dial meter:

  • read the dials from left to right starting with the dial marked 10000. Don't read the dial marked 1/10
  • if the pointer on a dial is between two numbers, write down the lower number. This may not be the number nearest to the pointer
  • if the pointer is between 0 and 9, use 9
  • if the pointer is exactly on a number, write it down and underline it
  • if any of the underlined numbers you have written down are followed by a 9, you'll need to take one away from the number you’ve underlined

Electricity dial meter

The meter reading in this example is 94694 kWh.

If you need anymore help reading your meter, simply contact us and we'll go through this with you.

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