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Frequently Asked Questions

Do I have to have a smart meter?

The government wants all homes to have smart meters by the end of 2020 because they believe this will bring the UK energy system up to date.

We've started our roll-out because there are many benefits in having smart meters installed. It's up to you if you have them installed or not.

If you'd like to opt out of having one, you'll just need to complete this online form (you'll need to be logged into the Clubhouse) or give us a call.

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