Help and support
Let us help you find what you're looking for
I have a prepayment smart meter, can I still switch to you?
We can switch the service over to us but we'll have to change the settings on the meter to 'credit mode' first.
This means that you won't be able to pay-as-you-go for your energy and we'll send you monthly bills instead.
If you'd like to do this, just contact us and we'll arrange this for you.