£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

What is Ofgem?

Ofgem stands for the 'Office of Gas and Electricity Markets.' Ofgem regulates the gas and electricity industries in the UK and we report our performance to them.

You can contact Ofgem by email at www.ofgem.gov.uk


Address (England)
9 Millbank

Telephone: 020 7901 7000
Fax: 020 7901 7066

Address (Scotland)
3rd Floor
107 West Regent Street
G2 2BA

Telephone: 0141 331 2678
Fax: 0141 331 2777

Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.