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Frequently Asked Questions

What should I do if I think my Budget Plan is wrong?

If you don't think your monthly payment has been set to the right amount, we'll be happy to check this for you. Please just contact us with the current meter reading to hand.

By having smart meters installed we'll always have your most up to date and accurate readings, meaning we'll be able to set you Budget Plan more accurately than ever before. You can book your smart meter installation today by clicking here.

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