£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

When do I need to pay my bill?

Direct debit payments are taken on either the first or last working day of the month, depending on what date you've chosen. We'll also show when we'll take your payment on your bills.

If you're not set up on a direct debit, your payment is due by the end of the month and this will be shown on your bill as well.



Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.