Important information about contacting us during the coronavirus outbreak. We’re doing everything to make sure our call centres run smoothly, and are currently operating with a reduced number of customer service advisors. To help us prioritise those most in need, please visit uw.co.uk/help where online help is available. We apologise for any inconvenience this may cause.
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Frequently Asked Questions

How do I change the name on my account?

If you need to change the name on your account, or if you'd like to add a name to your account we'll need you to fill out a form and send it to us.

What would you like to do?

Add a name
Change a name

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