Help and support
Let us help you find what you're looking for
Our new-look bill
Welcome to your bill help section. We hope you love our new-look bill and find it cleaner and easier to understand. If you're struggling with anything we've created this page to guide you through some of the things you may need further help with.
Bill summary - This section will guide you through how we work out your bill for your individual services.
How do you work out my CashBack? - Received CashBack but not sure how we've worked it out? This section's for you!
I need help paying my bill - If you're struggling with paying your bill or need any advice on what help we or third parties can offer, take a look at this section.