Important information about contacting us during the coronavirus outbreak. We’re currently operating with a reduced number of customer service advisors, many of whom are now working from home. We ask that you hold off trying to contact us for the time being, unless your query is urgent. Click here for more information.
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Frequently Asked Questions

I'm moving, when should I give my final meter readings?

Contact us the day that you move and we'll take this from you. We understand that there are lots to do when you move home. If you're not able to call on the day, don't worry, we can take the meter reading from you anytime in over next couple of days.

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