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Frequently Asked Questions

Why is my download speed faster than my upload speed?

Broadband is designed to provide a faster download speed compared to upload speed.

If you’re on our Standard Broadband service and you require a faster upload speed, you may want to consider upgrading to our Ultra service where the Upload speed can reach up to 20 Mbps, which is typically much higher than what’s available on Standard.

If this is something you’d like to add, simply contact us.

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