£Take the CashBack Challenge

Help and support

Let us help you find what you're looking for

Frequently Asked Questions

Will there be an interruption when my Broadband upgrades to Ultra?

On the day the Ultra upgrade happens, you'll be without your Phone and Broadband service for about 30 minutes whilst the installation takes place.

Was this answer helpful?

The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.