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Frequently Asked Questions

How can I stop receiving nuisance calls?

If you're receiving unsolicited calls from a telemarketing organisation, you can register your telephone number on the Telephone Preference Service (TPS). This is a central register for people who don't wish to receive 'cold' calls and there's no charge. To register for TPS, visit www.tpsonline.org.uk.

Once registered with the Telephone Preference Service (TPS) if you are still receiving nuisance calls you can go to their website www.tpsonline.org.uk and log a complaint.

If you're receiving nuisance calls from an individual and you have your line rental with us, we do offer some call features that may help. If you'd like to discuss your options, simply contact us.

If the nuisance calls are of a threatening or serious nature, you should contact the Police.

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