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Frequently Asked Questions

What is Choose to Refuse?

For just £2 a month, Choose to Refuse allows you to bar the telephone number of the last answered incoming call, and up to ten numbers in total.

To add or remove this calling feature, simply give us a call.

Here's how to use it:

To access the Choose to Refuse menu, dial 14258. You can add/remove and review numbers as needed. To automatically bar the last number that called you, dial 14258. You'll be asked to press ** to confirm the bar.

We recommend you change your PIN number from the default (which is 1234).

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