Important information about contacting us during the coronavirus outbreak. We’re doing everything to make sure our call centres run smoothly, and are currently operating with a reduced number of customer service advisors. To help us prioritise those most in need, please visit uw.co.uk/help where online help is available. We apologise for any inconvenience this may cause.
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Frequently Asked Questions

How do I add or remove the adult content bar on my mobile?

For your protection all our Mobile services are supplied with an adult content bar in place. The bar also prevents you from being able to call premium rate numbers on your mobile phone.

If you'd like the bar removed, contact us and we'll arrange this for you.

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