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Frequently Asked Questions

Why have I been charged for a premium rated SMS (PSMS)?

Premium rate SMS (text message) offer services you are charged for through your phone bill, such as competitions, chat lines and recorded information. These tend to cost more than a normal text message.

If you need to find details on a PSMS number you can visit the PhonepayPlus website and use their number checker.

PhonepayPlus are a partner of Ofcom, they regulate phone-paid services in the UK, premium rate goods and services that you can buy by charging the cost to your phone bill.

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