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Frequently Asked Questions

What's Roam like Home?

Roam Like Home was introduced on 5th June 2017.

All mobiles can be used in Europe (EU) and The European Economic Area (EEA) at the same cost as in the UK. 

The countries that this applies to are:

Zone Countries
EU / EEA Austria, Belgium, Bulgaria, Canary Islands (Spain), Croatia, Cyprus (South), Czech Republic, Denmark, Estonia, Finland, France, French Guiana (France), Germany, Gibraltar, Greece, Guadeloupe (France), Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (France), Monaco, Netherlands, Norway, Poland, Portugal, Reunion (France), Romania, Saint Barthelemy (France), Saint Martin (France), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City


Where am I? I am calling or texting Is RLH applicable?  Description
France UK Roaming call to another EU/EEA country
France Germany Roaming call to another EU/EEA country
UK France International call from the UK
UK Italy International call from the UK
Spain Japan International call to non-EU/EEA country
Germany USA International call to non-EU/EEA country

What mobile tariff is the member on?

Value 450
Value 900
Value 1800
Value 3000
Value Prime
Value 250
Value 500
Value 1000
Value 1500
Value 300
Value 600
Value 1200
Mobile Plus
Mobile Xtra

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