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Frequently Asked Questions

Roam Like Home

From 5th June 2017, all Utility Warehouse mobiles can be used in Europe (EU) and The European Economic Area (EEA) at the same cost as the UK. All Tariffs are subject to our Fair Usage Policy which you can read here

Additional Information

  • Mobile Broadband not included in Roam Like Home
  • If you have Budget Control, you can use your mobile in the same way as in the UK (i.e. use your minutes first and then top up if required)
  • Roaming on maritime & satellite networks (i.e. airplanes and ships) isn't included and will be charged at maritime & satellite rates
  • Using the correct international dialling code will help calls connect.

 

The countries that this applies to are:

Zone Countries
EU / EEA Austria, Belgium, Bulgaria, Canary Islands (Spain), Croatia, Cyprus (South), Czech Republic, Denmark, Estonia, Finland, France, French Guiana (France), Germany, Gibraltar, Greece, Guadeloupe (France), Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (France), Monaco, Netherlands, Norway, Poland, Portugal, Reunion (France), Romania, Saint Barthelemy (France), Saint Martin (France), San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City

 

Where am I? I am calling or texting Is RLH applicable?  Description
France UK Roaming call to another EU/EEA country
France Germany Roaming call to another EU/EEA country
UK France International call from UK
UK Italy International call from UK
Spain Japan International call to non EU/EEA country
Germany USA International call to non EU/EEA country


What's your mobile tariff?

Value 250
Value 500
Value 1000
Value 1500
Value Max+
Value 300
Value 600
Value 1200
Value Max
Valuepay
Mobile Plus
Mobile Xtra

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