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Frequently Asked Questions

I have a problem with my Broadband, what should I do?

Before you tell us about a fault with your broadband, try these simple checks. That way, you could save yourself the need to call us.

What’s wrong with your broadband?

My Broadband is slow
My connection keeps dropping
My Broadband isn't working
I'm having problems with my Wi-Fi
I have no lights on my router
I'm having problems setting up my Broadband
I don't know my Wi-Fi password

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