The more services you take, the more you'll save - our exclusive Gold Bundles offer the best value
We’re not like other utility suppliers - here's a few reasons why...
The more services you take, the more you'll save - Our exclusive Gold Bundles offer the best value
Help and support
Let us help you find what you're looking for
Why can't people hear me or why can't I hear people on my mobile handset?
Here are a few things for you to try:
- remove any cases or protective screens from the handset
- during a call, press the 'volume up' key to make sure the handset's volume is not turned down
- try turning on the speaker while on a call to see if this makes a difference
- try using a set of headphones whilst making a call to see if there's a problem with the phone's speaker
If you have completed the above steps and are still having problems, please contact us and we'll be able to help.
Browse by category
The content on our site is provided for general information only. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.