The more services you take, the more you'll save - our exclusive Gold Bundles offer the best value
We’re not like other utility suppliers - here's a few reasons why...
The more services you take, the more you'll save - Our exclusive Gold Bundles offer the best value
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Why am I unable to receive a message from a particular email address?
If you're not receiving emails from an email address, here are a few things to check:
- Make sure the sender is using your correct email address
- Check if your mailbox is full – you might need to delete old emails from your inbox
- If you're sure the email address they are sending to is correct, ask them if they are receiving any 'bounce back' emails from the server, which may explain what the issue is
- If they're sending emails to you as part of a group, ask them to try sending emails to you individually
- Ask them to try sending you an email from a different email address
If you're still having problems receiving emails, please contact us and we'll be able to help.
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