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Frequently Asked Questions

How do I set up my Zyxel Powerline Adapter?

The new mini-size ZyXEL PLA4201 gives you the flexibility to turn power lines into a home network and can be purchased from the Utility Warehouse Broadband Shop

How to set up a Zyxel powerline adapter?

  1. Press and hold the 'Reset/Encrypt' button at the side of your powerline device for 5-8 seconds and then release it.
  2. Press and hold the 'Reset/Encrypt' button at the side of your powerline device for 1 to 3 seconds. The power light will blink as the powerline device tries to set up a connection.
  3. Repeat step 2 for the other powerline device you wish to connect. This must be done within 120 seconds of pressing the Rest/Encrypt button.

Note: The power and HomePlug lights should be blinking while the devices are connecting. They'll blink several times simultaneously and the HomePlug light will be red. Wait for about one minute while your powerline devices connect.

If the power light does not blink when you press 'Reset/Encrypt', you've pressed it for too long. Try again, pressing the 'Reset/Encrypt' button for 1 to 3 seconds.

If the HomePlug lights on both the powerline devices don't light up, the powerline devices are not connected, you'll need to repeat steps 2 and 3 again.

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