Online Help

Top category questions: Energy / Metering

How do I read my meter?

Can I have a prepayment meter?

What's an MPAN or MPRN?

How do I get my meter moved?

Can I change from General Domestic to Economy 7?

What's the telephone number for Cadent (formally National Grid)?

How do I get my meter removed?

My Feed-In Tariff (FIT) meter has been exchanged. What information do you need?

What's an electricity meter profile?

How do I cancel my meter appointment?