Partner Portal

Online Help

Let us help you find what you're looking for

Frequently Asked Questions

Top category questions: Technical support / Useful Tools

How do I protect against identity theft, fraud, online scams or get general guidance on online/cybersecurity?

How can I access my test socket?

How do I find the test socket?

What's the difference between bits and bytes?

Show more

Browse by category

Member benefits

Gold Bundle Benefits

Light Bulb Replacement Service

Business

CashBack

Online Shopping

Energy

Account Management

Getting started

Tariff Information and Additional Services

Billing and payments

Account Management

Moving home

Getting started

Phone and Broadband

Account Management

Additional Services

Broadband Speeds

Getting started

Product Information

Tariff Information

Insurance

Mobile

Account Management

Getting started

International & Roaming

Product Information

Tariff Information

Partners

Gaining Customers

Training and Mentoring

Signing up

Technical support