Latest news UW

Latest news UW

Earning an income as a UW Partner

18 April 2023 - Learn more about the Utility Warehouse Partner opportunity in this blog from our Co-CEO, Andrew Lindsay

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Latest news icon deal 02

Supporting gender equity in the workplace

8 March 2023 - On International Women's Day, we reflect on the women at UW who are making a difference

Latest news finance 03

Latest news finance 03

Fix with UW now to avoid the rising price cap

11 August 2022 - Cornwall Insight, one of the leading energy market analysts, has revised its forecast for the October and January price cap - with forecasts suggesting an 81% rise in October.

Latest news icon tariff

Latest news icon tariff

The October price cap now expected to pass £3,000 a year

14 July 2022 - Cornwall Insight – one of the leading experts on the energy market – has again revised its forecast for where the Government will set the October price cap. They now expect the maximum cost energy suppliers are allowed to charge the typical customer to hit an eye-watering £3,244 a year.

Latest news finance 03

Latest news finance 03

The October price cap is now forecast to be even higher than predicted

30 June 2022 - With the October Price Cap now feared to be rising even higher than previously predicted, it’s clear that there’s no let up in the cost-of-living crisis.

Latest news icon bundles

Latest news icon bundles

Beat the market with UW's new fixed energy bundle

9 June 2022 - UW, the UK’s only multiservice supplier, is offering a new one year Fixed Price Energy tariff for British consumers who are looking to lock in their utility costs ahead of further expected energy price rises this coming Autumn.

Latest news icon tariff

Latest news icon tariff

Fix your energy with UW to avoid the October price increase

26 May 2022 - Multiservice UW Customers can fix their energy now to avoid price rises later this year.

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Latest news icon finance 02

Ways to save a little more with UW during the energy crisis

4 February 2022 - We recognise that some UK families are facing a serious challenge. Rises to wholesale energy costs are affecting energy bills on top of other cost-of-living rises.

Latest news finance 03

Latest news finance 03

Struggling with energy costs?

4 February 2022 - Following the Government’s announcement to increase the energy price cap, we recognise that some UK families are facing a serious challenge to pay their bills. This is only made more difficult by other cost-of-living price rises.

latest news finance calculator

latest news finance calculator

We’re keeping UW prices as low as possible following the price cap change

4 February 2022 - On 3 February 2022, the Government announced a series of measures to help reduce the impact on customers facing rising energy costs.

Latest news icon tariff

Latest news icon tariff

Why wholesale energy prices have been rising and what tariff is better for you

11 October 2021 - Wholesale energy prices – the prices suppliers pay to buy energy – have risen by about 250% since January. As we have recently seen when this happens it’s usually unwelcome news for customers as it means an increase in their energy bills. Those on Variable tariffs will have recently experienced this.

Latest news icon energy 01

Latest news icon energy 01

What the UK energy crisis means for energy suppliers and customers in 2021

24 September 2021 - The wholesale price of gas has increased significantly during 2021. A sharp rise of 70% in August sent shockwaves throughout the industry, causing seven energy suppliers to go bust in two months.
Simply put, these failed energy companies had promised to sell gas to customers for less than it was costing them to buy it.

Latest news icon deal 02

Latest news icon deal 02

You’re in good hands with UW during the current energy crisis

20 September 2021 - We understand why recent media coverage of the UK energy market has many people worried. But we’d like to reassure all our customers that we’re continuing to operate as normal and are protected from the pricing volatility many other providers are currently experiencing.

Latest news icon sim

Latest news icon sim

Our best ever mobile SIM deals

10 September 2021 - We’ve made some exciting changes to our Unlimited and Value mobile SIMs. You can now get your first Unlimited SIM at our lowest price ever, or switch to a Value SIM with 5GB for £12.

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Latest news icon mobile 02

The energy price cap explained

13 August 2021 - It was recently announced that the Government's price cap has risen, and energy prices along with it. Here we explain why this has happened, and how these changes affect UW customers and the tariffs they're on.

Latest news icon mobile 02

Latest news icon mobile 02

Introducing 4G and Wi-Fi Calling with Utility Warehouse

4 August 2021 - Our mobile customers will now experience even better call quality and coverage across the UK with the launch of 4G and Wi-Fi Calling.

Latest news icon smart meter

Latest news icon smart meter

Utility Warehouse hits 60% smart meters

26 July 2021 - Utility Warehouse is delighted to say we've now reached 60% of our energy customers having a smart meter installed.

Latest news icon tariff

Latest news icon tariff

Why wholesale energy prices have been rising

6 July 2021 - We look at the reasons behind this and explain how this impacts the energy tariff you’re on.

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Latest news icon support 02

Utility Warehouse launches SignVideo to help deaf customers

17 June 2021 -At the beginning of June, Utility Warehouse launched a brand new service via SignVideo to help improve accessibility for our deaf customers. The service allows customers who wish to interact with our customer service team via a dedicated sign language service.

Latest news icon broadband 01

Latest news icon broadband 01

UW new high speed broadband offer

11 June 2021 - Spending more time working from home has shown just how important that little router in the corner of the room is.

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Latest news icon deal 02

Utility Warehouse Partners get their Feet on the Street

28 May 2021 - The Bank Holiday is upon us and Britons across the country are excited to take advantage of the long weekend with the prospect of getting back out into pubs, restaurants, and shops.

Latest news icon woodland

Latest news icon woodland

The latest update from the UW Foundation

24 May 2021 - Just over a year ago, Utility Warehouse (UW) launched the UW Foundation, the charitable arm of the business. As a business, we have always been conscientious about our responsibility to the community around us and the world we live in.

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Latest news icon product launch

Our record on smart meters

3 May 2021 - At UW, we're really proud of our record on smart meters. UW customers are able to get free smart meters, that can help them manage their electricity usage.

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Latest news icon expertise 02

Energy efficiency tips for your boiler

29 April 2021 - Taking care of your boiler will help keep your home energy efficient. UW can help you with this. Check out our top tips today.

Latest news icon smart meter

Latest news icon smart meter

Why smart meters are important for our customers

21 April 2021 - Smart Meters are important for a number of reasons. UW customers are able to ensure their bills are accurate and they have a clear view of their usage, amongst many other things.

Latest news icon insurance

Latest news icon insurance

What insurance do we offer?

16 April 2021 - UW is more than just a utilities provider. We also offer customers a range of insurance products to cover their possessions or boiler.

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Latest new icon support 01

What is a combi boiler and how do they work?

5 April 2021 - Combi boilers are increasingly common and many UW customers have them. But what exactly are they and how do they work?

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Latest news icon award 01

UW takes Silver at the ECCCS Awards

22 March 2021 - Fantastic recognition at the latest European Contact Centre and Customer Service Awards.

Latest news icon broadband 01

Latest news icon broadband 01

UW launches Fibre To The Premises (FTTP)

8 March 2021 - The future of broadband is here. Utility Warehouse is proud to offer Full Fibre to the Premises for our customers.

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Latest new icon broadband 02

Setting up my router

12 February 2021 - Need help setting up your UW router? Whatever your router, we can help.

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Latest news icon bundles

A breakdown of the packages we offer

1 February 2021 - UW offers customers a range of broadband packages to suit a range of needs.

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Latest news icon energy 01

Energy saving tips

18 January 2021 - UW is highlighting the actions you can take at home to save on your energy bills.

Latest news icon boiler

Latest news icon boiler

UW and your boiler

14 January 2021 - UW offers customers a range of services related to boilers. Need a new boiler? We can certainly help.

Latest news icon smart meter

Latest news icon smart meter

Getting a smart meter

21 December 2020 - Getting a smart meter from UW couldn't be easier. It's as easy as opening your online account and booking an appointment.

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Latest news icon regulation 02

Making a claim, what you need to know

10 December 2020 - If you need to make a claim on your UW insurance, here's what you need to do.

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Latest news icon vulnerability commitment

UW signs up to Energy UK Vulnerability Commitment

1 December 2020 - UW is a founding signatory of Energy UK’s new Vulnerability Commitment, and has promised to offer more support to vulnerable customers.

Latest news icon woodland

Latest news icon woodland

UW plans to open thousands of new branches

5 November 2020 - UW CEO, Andrew Lindsay, planted the first tree in the UW woodland at Bryn Arw in the Brecon Beacons.

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Latest news icon environment

UW parent company named Best ESG Multi-Utility Provider (UK)

6 October 2020 - Telecom Plus, which trades as UW, has enjoyed over two decades of sustainable, organic growth and this has been recognised by CFI.co with the award for Best ESG Multi-Utility Provider (UK) 2020.

Latest news icon tariff

Latest news icon tariff

UW launches new simplified mobile tariffs

7 September 2020 - UW launched a new, market-leading mobile tariff with the Unlimited tariff offers unlimited data, minutes and texts, and the option to add up to three additional Unlimited SIMs, for just £20 a month, making it an ideal choice for families.