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Like all the great innovators,
we're embracing technology

Say hello to smart meters

Not only do smart meters send readings automatically (that's right, no more meter readings), they can also help you save money.

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What are smart meters?

Smart meters are the next generation of gas and electricity meters and they offer a range of intelligent functions. This includes telling you how much energy you are using through a display in your home. They can also communicate directly with your energy supplier which means that no one will need to come and read your meter.

By 2020, there will be a smart meter in every home and business across Great Britain. This is part of a government initiative to help make energy bills more accurate and help you reduce the amount of energy you use.

How do they work?

You get one smart meter for your electricity supply and one for your gas. The energy you use will be recorded by these two meters, shown on your smart meter display interface and sent to us to generate your bill.

Click the kettle and saucepan image below and see what happens...

Energy usage

As you use energy, your smart meter records your usage As you use energy, your smart meter records your usage

As you use energy, your new meter records your usage

Smart meter display

See the energy you're using in real-time

You can see the energy you're using in real-time

Smart meter

The smart meter also sends the data to us

The meter also sends the data to us

Your bill

We use your data to generate an accurate bill

We use your data to generate an accurate bill

Already a member? Register your interest
Already a member? Register your interest

What's so great about smart meters?

Smart meters let you track your usage Smart meters let you track your usage

They let you

track your usage

You'll be able to see your usage day-by-day and by appliance.

Smart meters help you use less energy Smart meters help you use less energy

They'll help you

use less energy

You can set spending alerts in pounds and pence each month.

Smart meters make more accurate bills Smart meters make more accurate bills

You'll get more

accurate bills

We'll be able to use accurate readings when we calculate your bill.

There's no upfront cost There's no upfront cost

And there's

no upfront cost

Our smart meters and their installation are completely FREE..

What to expect

We contact you

We'll contact you

As soon as we start installing smart meters in your area, we'll send you an information pack that says what we're doing and what you need to do.

You set a date

You'll need to book an appointment

We'll send you the contract details for our chosen installation partner. You'll need to get in touch with them to set a date and time for the installation.

We send a guide

We'll send you a smart meter information booklet

It'll include everything you need to know about your meter, including how to personalise your settings and how to get the most out of your meter readings.

An engineer visits

A qualified engineer will visit you

Someone over the age of eighteen will need to be home to let our engineer install your new smart meter and show you how to use it.

And that's it!

And that's it

Smart meters aren't yet available for everyone but register your interest today and we'll send you an information pack when we're installing smart meter in your area.

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Looking for more information?

Download more information on smart meters Download more information on smart meters

Download more information

How to make the most of your meter readings How to make the most of your meter readings

Make the most of your meter readings

See our regional partners See our regional partners

Find out who will install your meter

Save even more on your energy

Your data options

Your smart meter readings let you see how much energy you're using in real-time. This information is then send to us automatically enabling us to send you accurate bills for the energy you've used.

You'll be able to choose how regularly we receive this information based on the options below.

Basic

We'll take a regular meter reading once a month. We may take additional meter readings if you make changes to your account.

Regular

Daily and monthly meter readings give us the whole picture so in the future, we can develop products and services that could save you even more money.

Enhanced

Half-hourly, daily and monthly meter readings give us the whole picture so in the future, we can develop products and services that could save you even more money.

Our regional partners

Simply click on the map to find out who we'll be working with in your area.

Click on the map

Your smart meter will be installed by .

uk map uk map Southeast England East Midlands London Merseyside and Northern Wales West Midlands North Eastern England North Western England Northern Scotland Sanday Westray Eday Mainland Hoy South Ronaldsay North Uist Benbecula South Uist Lewis and Harris Rum Coll and Tiree Jura and Islay Isle of Arran Southern Scotland South Eastern England Isle of White Southern England Southern Wales South Western England Yorkshire

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